A live chat is among the many methods of communication supplied by some web hosting providers as a part of their support service. Depending on the company, the chat can be used for pre-sales, billing and/or technical assistance. This method of contact is faster compared to a support ticket and it'll make it much more unlikely to misunderstand or misspell anything in comparison to a telephone call with an agent. In addition, when the problem that you have requires some time to be investigated and dealt with, you will be able to do something else in the meantime instead of just waiting, as you would have to do when you call. You can also employ a live chat assistance service completely free provided that you have web access even if your web hosting provider is situated in another country and they do not have a local phone number that you can call.

Live Chat Support in Cloud Hosting

We provide a live chat support service for all Linux cloud hosting packages that we offer and we're able to help you with almost everything live. In case you don't have an account with us yet, we can provide you with more information about the plans so as to help you to get the most appropriate package. If you are a current client, we're able to help you with any general or billing matter and with a number of common tech problems, for example an email address installation in a desktop e-mail client. If you can't give us a call for whatever reason or you are in some country where we do not have a local phone number, our live chat is the best way to contact us. Certainly, some matters need more time to examine and test, so you will need to open a support ticket to our technicians, but nonetheless, we will save you time and help you with many problems on the chat.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we provide with our Linux semi-dedicated packages, you're able to get the replies for any questions you may have or get various troubles taken care of right away. Our chat service is accessible every day, so that you can talk to an agent even on holidays and weekends. If you are unsure which package would be better for your web sites or if our advanced cloud hosting platform covers some system requirements, you can come on the live chat before you purchase anything. In case you are an active customer, you'll be able to get more information about billing issues, account settings along with various common tech problems you may experience, for example in case you can't install an e-mail account in a client on your computer system. The live chat can save you plenty of time regardless where you are or when you contact us.