Many individuals who begin using their very first web hosting account, or change companies, usually have inquiries with regards to how certain things are executed or experience predicaments when setting up different things, including emails, website settings, and so on. This is the reason why, some providers have compiled documentation with the most common questions and problems so as to help their clients get information quickly and easily. Consequently, the client care team can focus on real problems that given clients may be encountering, because the solution for the minor things will already be available online and clients can deal with them without getting in touch with the tech support staff. Having in-depth documentation is extremely important, particularly for new users without any practical experience, as the web hosting service entails loads of features and lots of people can become bewildered about what action to take. A good information repository can both help you carry out the procedures that you wish and acquaint yourself with how the hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

If you order a cloud hosting plan from us, you’ll receive access to our thorough online help documentation where you will find information about practically everything connected to our web hosting solutions. The topics encompass anything from how to set up an e-mail address on your telephone, to how to accomplish different things using an .htaccess configuration file. The articles are written in an easy-to-understand way and include thorough guidelines on how to accomplish a certain operation inside your Hepsia Control Panel. You can also find info that is not directly associated with Hepsia, for instance one that concerns online apps on your desktop PC. The complete collection of articles will be available in the Control Panel’s Help section, but the ones that are related to a certain Control Panel section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you’ll be able to learn de facto everything associated with your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled an in-depth online knowledge base for all our current and potential customers, so in case you buy a semi-dedicated server plan through us, you’ll be able to find any info that you need at any time. We’ve got a ton of educational help articles, which will help you better understand what is going on in your account – "What is PHP?" and "What are file permissions?" are merely 2 examples. Our instructional manuals will help you do anything you like – extract the contents of an archive, import a MySQL database, forward a domain name, and so on. Furthermore, we also have troubleshooting instructions, which will enable you to discover what induces a certain problem and the feasible solutions for it. In case you’re unable to send e-mail messages or your domain returns a 500 Internal Server Error message, for instance, you can examine our knowledge base and recover the problem straight away. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.