If a specific page on an Internet site does not load for some reason or if a link is not working, the website visitor will see an error page with a generic message. The page will have nothing in common with the rest of the site, that could make the visitor leave your website. A likely solution in this case is a feature offered by some hosting service providers - the option to set your own custom error pages which shall have identical design and style as your Internet site and which could contain any text or images which you want based on the particular error. There are 4 common errors which may occur and they involve these so-called HTTP status codes - 400, when your web browser sends a bad request to the hosting server and it can't be processed; 401, in case you are supposed to log in to see a webpage, but you have not done this yet; 403, if you do not have an authorization to view a certain page; and 404, if a link that you have clicked leads to a file which does not exist. In all of these scenarios, visitors will be able to see your custom content rather than a generic error page.

Custom Error Pages in Cloud Hosting

You'll be able to set up custom made error pages for any of your sites easily when you use any of our Linux cloud hosting packages. This can easily be done through the Hosted Domains part of the Hepsia CP, offered with all accounts and once you go there, you can set your customized pages independently for any domain or subdomain. You must upload the files to your account ahead of time and input the links to them through the process. This function can be de-activated at any time and the options you will be able to choose from are a standard page from our system or a default Apache web server page. Custom made error pages may be set with an .htaccess file as well. The file should be placed in the domain or subdomain folder and it should include some system code and links to the pages. If you're not tech-savvy, you can copy the whole content you'll need for the file from our Help section.

Custom Error Pages in Semi-dedicated Hosting

Our Linux semi-dedicated packages support personalized error pages, so you shall be able to use this feature for any domain or subdomain hosted in your account. All it takes to do this is to check out the Hosted Domains section of the Hepsia CP, to click on the Edit button linked to the particular domain/subdomain and then to type the link to the custom-made file. You'll be able to do this separately for each error type. You'll be able to switch back to a default error page anytime if needed and the change shall take effect at once. An alternative way to achieve the exact same result is to set an .htaccess file in the domain or subdomain folder related to the website that you would like to change and to input several lines of code within it. If you'd like to try this method, you may copy and paste the needed code from our Knowledge Base article on custom error pages, thus you'll not need any computer programming skills or previous experience.